If you are a refugee and you need to contact a UNHCR office, please click here for a list of UNHCR offices.
Self Help Kits
If you are a refugee who is applying for asylum through UNHCR, here are Self Help Kits to aid you in the process of writing your statement for your Refugee Status Determination Interview. The kits are available in Arabic, English, French, and Spanish.
Additionally, below is a list of non-government organisations (NGOs) or not-for-profit organisations (and, in rare cases, individual lawyers) who offer pro bono legal aid and/or other services related to the needs of refugees. Some countries have no legal aid for refugees but do have NGOs that provide other services that can be valuable for refugees and might lead to legal aid.
These listings has been provided by the organization or an individual, or occasionally obtained from a website. Every effort is made to list only bona fide organizations and to ensure accuracy, but we cannot assume responsibility for errors or quality of services.
Please contact us to correct or suggest listings.
Those who experience violations of the Nairobi Code in the services provided by an organization, or otherwise experience serious problems with its services as they are described in the entry provided on this website, are encouraged to write to michael [dot] gallgherjrs [dot] net (Michael Gallagher) or barbara [dot] harrellbondgmail [dot] com (Barbara Harrell-Bond).
Protecting Refugees Information Pack
The Protecting Refugees information pack is a joint initiative by the Council of Europe and the Office of the UNHCR.
This pack demonstrates not only the need to protect the rights of refugees, as millions continue to be forced from their homelands, but also the partnership between the Council of Europe and UNHCR and the role we can play, together, to help the refugees.
It covers a range of important topics, such as asylum-seekers and detention, refugees and social and economic inclusion, refugees and violence, and stateless persons.
Providing Protection: Access to high quality early legal advice for asylum seekers
Refugees are advised to read and take serious note of this report and its recommendations, especially if they are applying for asylum in Europe. Those who are providing refugees with legal assistance, especially in Europe, should note the conclusions and recommendations.
The ‘Early Legal Advice’ research project was undertaken in Ireland to examine the provision of legal advice to people seeking international protection in three EU Member States: Estonia, the Republic of Ireland and the United Kingdom.
The report is aimed at assisting those advocating for legal advice as part of the asylum process and those required to implement the Asylum Procedures Directive. For refugees, this report highlights the importance of preparing and submitting an early, high quality asylum claim, or in the case of rejection, an appeal.
This legal advice is intended to assist the process of trying to ensure that the experience of claiming asylum and the task of the decision maker are not made harder by misunderstandings, mistrust and an inability or unwillingness to engage in what can be a very intrusive process.
This report looks at what understandings of early legal advice exist and what level of commitment there is to provide quality legal advice at the beginning of the asylum process. The results are varied and perspectives differ even within the individual countries which were examined for the national reports. But the overriding view was that early legal advice can assist in ensuring that the right decisions are made at the earliest opportunity.
Online resources for family reunification can be accessed here.